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Frequently Asked Questions

Questions
Frequently Asked

Questions

What would you like to know?
How do I book an appointment?

Online

We offer an online booking system through our website, under the ‘Book Online’ button. Here you can select your treatment, then your time and date, and enter your details.

Call or SMS

You can call or text 0474 230 000. We can discuss what treatment is best for you and then find a time that works around your schedule.

Social Media

Instagram – @evamercedes.cosmeticstudio

Facebook – Eva Mercedes Cosmetic Studio

Pop us a DM on our Instagram or Facebook and we can book you in for your desired appointment.

Email

Send us an email through [email protected] with your details and the treatment you would like and we can find a suitable time for you.

Do I have to pay a booking fee?

Bookings made online require a 50% booking fee for the appointment to go through. If it is not paid, the treatment will not be booked.

For appointments booked over the phone, SMS or social media, we require a 50% booking fee, which we can take over the phone using your card details. If you would prefer to pay the deposit in person we can hold the appointment slot for 24 hours, after which the appointment will be cancelled.

When are we open?

Please find our opening hours below:

Monday BY APPOINTMENT

Tuesday CLOSED

Wednesday 10AM – 8PM

Thursday 10AM – 8PM

Friday 10AM – 6PM

Saturday 8AM – 4PM

Sunday BY APPOINTMENT

Do we take walk-ins?

Yes, we do! We cannot guarantee an appointment straight away, but we will do our best to accommodate you as soon as possible.

Are we open on Sundays?

We are open on Sundays for makeup, by appointment only. Please contact us directly for a Sunday appointment, we do not offer online bookings for this.

Can I bring my child to my appointment?

You are welcome to bring your child to your appointment, but please be mindful as other clients may be having treatments.

Is there parking?

There is parking available on Lyons Rd during clearway between 10AM-3PM, or there is all day street parking via Thompson St. Please allow extra time to find a parking spot.

Where are we located?

We are located at Shop 4, 107-111 Lyons Road, Drummoyne, 2047, on the corner of Thompson Street.

What treatments do you offer?

Cosmetic Tattooing

All clients must attend a consultation to find out what technique is suited best before booking in the full treatment. All treatments include one 4-8 week touch-up & aftercare pack. We also offer a colour refresh for existing clients only.

Eyebrows

We offer a range of different techniques for eyebrow tattooing. Through a complimentary consultation, we can determine which technique is most suited to your brows. The techniques we offer are: Feather Touch Brows AKA microblading or feathering, Mist Brows AKA powder brows, Ombre Brows, and Combination Brows AKA hybrid brows.

Eyeliner

Dependant on your desired finish, we have a variety of eyeliner looks and colours to enhance and define your lash line. We offer: Invisible Liner – a thin line blended into the lashes, Designer Liner – a subtle winged liner, and Stardust Liner – a smoky, powdered effect.

Lips

With a wide selection of subtle and bright colours, lip tattooing is a great way to restore definition and enhance the natural beauty of your lips. Choose from Lip Line & Blend for an ombre effect, or Lip Blush to create an all over lip tint.

Non-Laser Tattoo Removal

All clients must attend a complimentary consultation prior to booking in the full treatment. We offer eyebrow, eyeliner and lip tattoo removal. We can also offer removal of other tattooed areas, but this is to be assessed in your consultation.

Eyebrows

Eyebrow shaping

Create the perfect, bespoke brows with eyebrow waxing. Select a Brow Tidy or Brow Style, then we will start your treatment using wax to remove excess brow hair, then tweeze and trim the eyebrows, resulting in brows tailored to your face shape.

Eyebrow Tinting & Lightening

Perfect the colour of your brows with tinting or lightening. This is best with an eyebrow shape in the Brow Design treatment or choose the Custom Blend Brow Tint or Brow Lightening for just a colour change.

Henna Brows

The natural alternative to tint. With 10 customisable shades, Henna lasts up to 2 weeks on the skin and 6 weeks on the brow hair. Chose the Henna Brow Style and experience the ultimate eyebrow treatment.

Eyelashes

Keratin Eyelash Lifting

With no damage to your lashes and no maintenance required, the Keratin Lash Lift tints and lifts your natural lashes from the root to enhance the curl. Using a nourishing keratin infused product, this treatment leaves your lashes long, luscious and healthy. This treatment is complimented with a 24K gold under-eye mask while we lift. Upgrade to the Signature Keratin Lash Lift for a luxury facial cleanse, mask and face, neck and shoulder massage.

Eyelash Tinting

Darken and define your natural lashes with a semi-permanent Custom Blend Lash Tint.

Eyelash Extensions

We offer a range of lash extensions to suit each individual, including classic 1 to 1 lash application, and Russian volume lashes using handmade fans.

Eyelash Removal

Using a cream eyelash extension remover, we can gently and safely remove your lash extensions without causing any damage to your natural lashes.

Massage

Take time to unwind​ with one of our relaxing treatments. We offer a variety of massages designed to reduce stress and ease tension. Using aromatherapy oils, these treatments can be tailored to your individual needs, choose from:

  • 30 minute shoulder, neck and scalp
  • 30 minute back, neck and shoulder
  • 45 minute back, neck, shoulder and scalp
  • 60 minute full body massage
  • 90 minute full body massage
  • Hot stone therapy add on available

Spray Tan

Avoid the harmful, ageing UV rays from the sun with our custom blend sunless tan. We have a wide range of formulations and colours, suitable for all skin types and tones. Orange and streak free, our MineTan and Naked Tan spray tan ranges can be left on from 1 hour, for a golden express tan, or up to 6 hours for a deeper, bronzed colour.

Makeup

Perfect for weddings, special occasions and parties, we offer only in salon makeup application. Our makeup artistry packages include:

  • Strip or individual lash application
  • Full face application
Do you offer gift vouchers?

Yes we do! You can either purchase through our website and be sent an e-voucher, or pop into the studio and we can write up a voucher for you.

Can I have treatments done if I’m under 18?

We do offer treatments for those under 18, but we do require permission from a parent or guardian.

What treatments are safe during pregnancy?

We recommend women who are pregnant to come in for a sensitivity test 3 days before your appointment to ensure you do not have a reaction to the products used. Pregnancy can make you more susceptible to a reaction. The following treatments can be performed during pregnancy:

  • Lash & Brow Tinting/Lightening
  • Waxing
  • Sugaring
  • Keratin Lash Lift
  • Keratin Brow Infusion
  • Eyelash Extensions
  • Spray Tanning (With GP Consent)

Our relaxation massage is NOT suitable for pregnant women.

During the Signature Keratin Lash Lift treatment, we perform a neck, shoulder and facial massage, this treatment is NOT suitable during the 1st trimester of pregnancy.

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