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Frequently Asked Questions

Frequently Asked


What would you like to know?
How do I book an appointment?


We offer an online booking system through our website, under the ‘Book Online’ button. Here you can select your treatment, then your time and date, and enter your details.

Call or SMS

You can call or text 0474 230 000. We can discuss what treatment is best for you and then find a time that works around your schedule.

Social Media

Instagram – @evamercedes.cosmeticstudio

Facebook – Eva Mercedes

Pop us a DM on our Instagram or Facebook and we can book you in for your desired appointment.


Send us an email through [email protected] with your details and the treatment you would like and we can find a suitable time for you.

Do I have to pay a deposit?

Bookings made online require a 50% deposit for the appointment to go through. If a deposit is not paid, the treatment will not be booked.

For appointments booked over the phone, SMS or social media, we require a 50% deposit, which we can take over the phone using your card details. If you would prefer to pay the deposit in person we can hold the appointment slot for 24 hours, after which the appointment will be cancelled.

When are we open?

Please find our opening hours below:


Tuesday CLOSED

Wednesday 10AM – 8PM

Thursday 10AM – 8PM

Friday 10AM – 6PM

Saturday 8AM – 4PM


Do we take walk-ins?

Yes, we do! We cannot guarantee an appointment straight away, but we will do our best to accommodate you as soon as possible.

Are we open on Sundays?

We are open on Sundays for makeup, by appointment only. Please contact us directly for a Sunday appointment, we do not offer online bookings for this.

Can I bring my child to my appointment?

You are welcome to bring your child to your appointment, but please be mindful as other clients may be having treatments.

Is there parking?

There is parking available on Lyons Rd during clearway between 10AM-3PM, or there is all day street parking via Thompson St. Please allow extra time to find a parking spot.

Where are we located?

We are located at Shop 4, 107-111 Lyons Road, Drummoyne, 2047, on the corner of Thompson Street.

What treatments do you offer?

Cosmetic Tattooing

All clients must attend a consultation to find out what technique is suited best before booking in the full treatment. All treatments include one 4-8 week touch-up & aftercare pack. We also offer a colour refresh for existing clients only.


We offer a range of different techniques for eyebrow tattooing. Through a complimentary consultation, we can determine which technique is most suited to your brows. The techniques we offer are: Feather Touch Brows AKA microblading or feathering, Mist Brows AKA powder brows, Ombre Brows, and Combination Brows AKA hybrid brows.


Dependant on your desired finish, we have a variety of eyeliner looks and colours to enhance and define your lash line. We offer: Invisible Liner – a thin line blended into the lashes, Designer Liner – a subtle winged liner, and Stardust Liner – a smoky, powdered effect.


With a wide selection of subtle and bright colours, lip tattooing is a great way to restore definition and enhance the natural beauty of your lips. Choose from Lip Line & Blend for an ombre effect, or Lip Blush to create an all over lip tint.

Non-Laser Tattoo Removal

All clients must attend a complimentary consultation prior to booking in the full treatment. We offer eyebrow, eyeliner and lip tattoo removal. We can also offer removal of other tattooed areas, but this is to be assessed in your consultation.


Eyebrow shaping

Create the perfect, bespoke brows with eyebrow waxing. Select a Brow Tidy or Brow Style, then we will start your treatment using wax to remove excess brow hair, then tweeze and trim the eyebrows, resulting in brows tailored to your face shape.

Eyebrow Tinting & Lightening

Perfect the colour of your brows with tinting or lightening. This is best with an eyebrow shape in the Brow Design treatment or choose the Custom Blend Brow Tint or Brow Lightening for just a colour change.

Henna Brows

The natural alternative to tint. With 10 customisable shades, Henna lasts up to 2 weeks on the skin and 6 weeks on the brow hair. Chose the Henna Brow Style and experience the ultimate eyebrow treatment.

Keratin Brow Infusion AKA Brow Lamination

Transform your eyebrows with the Keratin Brow Infusion. This treatment will help to achieve fuller, fluffy and natural looking brows by realigning the brow hairs. Brow lamination is perfect for correcting unsymmetrical brows.

Keratin Eyelash Lifting

With no damage to your lashes and no maintenance required, the Keratin Lash Lift tints and lifts your natural lashes from the root to enhance the curl. Using a nourishing keratin infused product, this treatment leaves your lashes long, luscious and healthy. This treatment is complimented with a 24K gold under-eye mask while we lift.

Eyelash Tinting

Darken and define your natural lashes with a semi-permanent Custom Blend Lash Tint.

Eyelash Extensions

We offer a range of lash extensions to suit each individual, including classic 1 to 1 lash application, and Russian volume lashes using handmade fans. If you are short on time we offer the Classic Express or Volume Express, covering 50% of your lashes. The next step up would be our classic sets: Classic Natural (70-80% coverage) or Classic Luxe (90-100% coverage). For a fuller, fluffier effect our volume lashes are a great choice: Natural Volume (2-3D lashes, 70-80% coverage), Luxe Volume (4D lashes, 80-90% coverage) or Mega Volume (5D+, 100% coverage).

Eyelash Removal

Using a cream eyelash extension remover, we can gently and safely remove your lash extensions without causing any damage to your natural lashes.


Take time to unwind​ with one of our relaxing treatments. We offer a variety of massages designed to reduce stress and ease tension. Using aromatherapy oils, these treatments can be tailored to your individual needs, choose from:

  • 30 minute shoulder, neck and scalp
  • 30 minute back, neck and shoulder
  • 45 minute back, neck, shoulder and scalp
  • 60 minute full body massage
  • 90 minute full body massage
  • Hot stone therapy

Spray Tan

Avoid the harmful, ageing UV rays from the sun with our custom blend sunless tan. We have a wide range of formulations and colours, suitable for all skin types and tones. Orange and streak free, our MineTan and Naked Tan spray tan ranges can be left on from 1 hour, for a golden express tan, or up to 6 hours for a deeper, bronzed colour.


Perfect for weddings, special occasions and parties, we offer both mobile and in salon makeup application. Before your big day, be sure to book in for a Bridesmaids or Bridal Trial, so we can make sure you are 100% happy with your look. Our makeup artistry packages include:

  • Strip or individual lash application
  • Brows, liner and lash application
  • Full face application
  • SFX special effects application
  • Bridal/Bridesmaid makeup application

Cosmetic Injectables

Enhance your features with our cosmetic injectables. Book in for a complimentary consultation and we can determine which wrinkle relaxer or filler option is best for you.

Do you offer gift vouchers?

Yes we do! You can either purchase through our website and be sent an e-voucher, or pop into the studio and we can write up a voucher for you.

Can I have treatments done if I’m under 18?

We do offer treatments for those under 18, but we do require permission from a parent or guardian.

Do you offer packages or specials?

Absolutely! Every month we have a new special offer, these are sent out in our monthly newsletters or you can find them on our online booking system, under ‘Monthly Package Special’.

What treatments are safe during pregnancy?

We recommend women who are pregnant to come in for a sensitivity test 3 days before your appointment to ensure you do not have a reaction to the products used. Pregnancy can make you more susceptible to a reaction. The following treatments can be performed during pregnancy:

  • Lash & Brow Tinting/Lightening
  • Waxing
  • Sugaring
  • Keratin Lash Lift
  • Keratin Brow Infusion
  • Eyelash Extensions
  • Spray Tanning (With GP Consent)

Our relaxation massage is NOT suitable for pregnant women.

During the Signature Keratin Lash Lift treatment, we perform a neck, shoulder and facial massage, this treatment is NOT suitable during the 1st trimester of pregnancy.

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Still Got Questions?

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Drop us a line, and we'll get back to you!


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