TERMS AND CONDITIONS
Treatment Terms & Conditions
If you arrive late to your appointment, your allotted time will be cut short and full payment for the service booked will be required. Your appointment will not be extended, it will end on time according to the originally booked.
Your treatment is non-refundable.
Pricing is non-negotiable.
Your treatment is conducted under the most stringent hygienic practices.
You will be required to fill out and sign a client history and consent form, this is confidential information and is required for your own safety and comfort. It is also a requirement for our ongoing professionalism and insurance purposes.
A “before and after” picture will be taken off the treatment area for your client profile. For your privacy we do not use full face pictures on our social media (unless specifically requested). If you do not wish for photos to be used on social media please let us know, we are happy to respect your privacy.
The photos we use on social media are only for the purpose of representing our work.
If you experience any reactions or concerns after treatment immediately contact us for further consultation.
Cancellation Pollicy
Our cancellation policy is as follows;
Less than 24 hours notice:
No cancellations or changes allowed within 24 hours of the appointment. Our time is valuable and as a courtesy to our team and other clients, should you need to cancel or reschedule your appointment, please do so a minimum of 24 hours before your appointment. All appointments cancelled within the 24hr-3hr timeframe will be charged 50% of the booking as a cancellation fee.
Less than 3 hours notice:
All appointments cancelled within this timeframe will be charged 100% of the booking as a cancellation fee.
No-show:
A NO-SHOW is considered as either not showing up for the appointment at all or contacting AFTER the appointment start time. Please note, if you contact us AFTER start time and reschedule, you will be charged the full booking cost because now you are taking 2 appointment slots instead of one.
If you regularly give less than 24 hours’ notice and/or do not turn up to your appointment without notice, you will be required to pre pay the full booking fee when booking.
Eva Mercedes Studio reserves the right to charge 50-100% of the scheduled treatment considered as the booking fee if you fail to comply with the Cancellation Policy.
Refund Policy
We do not offer partial or full refunds for any treatments, products or booking fees at Eva Mercedes Studio.
Our consultation fees are non-refundable unless treatment is deemed medically unsuitable to proceed with or if Eva Mercedes Studio has advised against proceeding with a treatment after the consultation has been attended.
Cosmetic Tattooing Policy
Colour Refresh treatment prices are for existing clients only. The Colour refresh does not include a complimentary touch-up.
Additional adjustments after the complimentary touch-up are charged at an additional fee.
Your complimentary touch-up may not be scheduled for any sooner than 4 weeks, and is valid for up to 12 weeks only (special circumstances considered).
You are required to peruse the “pre-treatment information” before attending your appointment, this is to avoid disappointment or inconvenience.
You will be required to fill out and sign a client history and consent form, this is confidential information and is required for your own safety and comfort. It is also a requirement for our ongoing professionalism and insurance purposes.
The first included touch-up treatment is complimentary so may not be exchanged for a reduced price if you are unable to attend.
Your treatment is conducted under the most stringent hygienic practices. All sharps equipment is disposable and disposed of. Your safety will not be compromised.
A “before and after” picture will be taken of the cosmetic tattoo area. If you do not wish for the photos to be used on social media please let us know, we are happy to respect your privacy.
If you experience any reactions or concerns after treatment, immediately contact your artist for further consultation
Skin altering procedures such as plastic surgery, cosmeceutical treatments, and/or injections may alter and degrade the skin and affect how the cosmetic tattoo holds in the skin
Medical conditions and/or certain medications may prevent the pigment from retaining or cause it to fade quickly or change in colour
How your body heals or retains the tattooed pigment is out of the control of the artist. This is 100% of your body’s job. Even when following the aftercare correctly there is a chance that pigment may not hold in the skin or last as long as expected. This is not the fault of the Artist.
Achievable results may vary at each application long term. This is due to the changes in your skin and lifestyle factors and is not the fault of the Artist.
If you have had tattooing prior to Eva Mercedes Studio, there are no guarantees to the retention of pigment. There may be underlying scar tissue or pigment congestion from other Artist’s work in which will affect the healed outcome of our work.
STUDIO NAILS BY BELLA POLICY
Treatment Terms & Conditions
If you arrive late to your appointment, your allotted time will be cut short and full payment for the service booked will be required. Your appointment will not be extended, it will end on time according to the originally booked.
Your treatment is non-refundable.
Pricing is non-negotiable.
Your treatment is conducted under the most stringent hygienic practices.
You will be required to fill out and sign a client history and consent form, this is confidential information and is required for your own safety and comfort. It is also a requirement for our ongoing professionalism and insurance purposes.
A “before and after” picture will be taken off the treatment area for your client profile. For your privacy we do not use full face pictures on our social media (unless specifically requested). If you do not wish for photos to be used on social media please let us know, we are happy to respect your privacy.
The photos we use on social media are only for the purpose of representing our work.
If you experience any reactions or concerns after treatment immediately contact us for further consultation.
Cancellation Pollicy
Our cancellation policy is as follows;
Less than 24 hours notice:
No cancellations or changes allowed within 24 hours of the appointment. Our time is valuable and as a courtesy to our team and other clients, should you need to cancel or reschedule your appointment, please do so a minimum of 24 hours before your appointment. All appointments cancelled within the 24hr-3hr timeframe will be charged 50% of the booking as a cancellation fee.
Less than 3 hours notice:
All appointments cancelled within this timeframe will be charged 100% of the booking as a cancellation fee.
No-show:
A NO-SHOW is considered as either not showing up for the appointment at all or contacting AFTER the appointment start time. Please note, if you contact us AFTER start time and reschedule, you will be charged the full booking cost because now you are taking 2 appointment slots instead of one.
If you regularly give less than 24 hours’ notice and/or do not turn up to your appointment without notice, you will be required to pre pay the full booking fee when booking.
Eva Mercedes Studio reserves the right to charge 50-100% of the scheduled treatment considered as the booking fee if you fail to comply with the Cancellation Policy.
Refund Policy
We do not offer partial or full refunds for any treatments, products or booking fees at Eva Mercedes Studio.
Our consultation fees are non-refundable unless treatment is deemed medically unsuitable to proceed with or if Eva Mercedes Studio has advised against proceeding with a treatment after the consultation has been attended.
COSMETIC DOCTOR STEVEN DIEP POLICY
BEYOND THE SKIN POLICY
